Category Archive: 'Leadership' :

Many employers now face major challenges such as finding it more difficult to find skilled and knowledgeable people. A younger workforce with diverse attitudes about work and the growing population of older employees heading towards their retirement are usually the common scenario. ______ Studies also revealed that many HR executives expressed that one of the […]

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When I worked in the call center world as a recruiter we had more friction than a sweater fresh out of the dryer with no dryer sheet. Our largest challenges came in the area of screening the applicants and the processes behind the scenes.   Screening the applicants was really just finding the balance between […]

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Call centers are probably some of the most stressful, friction magnets among the workplaces out there. We know first-hand, at Movanti we’ve all worked in one at least once (if not twice) in our work lives.   That’s why we decided to make this guide with a couple steps that will take you lightyears ahead, […]

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