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Having great customer service is very important. This is a no-brainer, or at least it should be, but a lot of entrepreneurs still find it hard to establish it as […]

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 From around the webs, we grab 5 articles that are entertaining, fun, helpful or downright inspiring just for you:   1. Moving From Utah to Switzerland as a Freelancer Was Tough–but It’s Still Better […]

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From around the webs, we grab 5 articles that are entertaining, fun, helpful or downright inspiring just for you:   1. How To Work Remotely While Traveling (And Still Get Stuff Done) The people […]

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A “Customer Success” trend is emerging in business, particularly in the SaaS industry. The Customer Relationship Management following the initial sale is where Customer Success begins. . This is a […]

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It’s too easy for customers to drop your product or service once they no longer find it useful; which is why the kind of relationship you create with your customers […]

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We’ve all heard about how great working at Google is, how good FEDEX’s workers have it because of the benefits they enjoy, or how Trader Joe’s is like a big […]

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Company culture is defined as the shared beliefs, operating rules, values, traditions and norms of a group of people. Companies can be differentiated by the norms and traditions that they […]

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Employee Experience pertains to the amount of the opinions employees have about their interactions with their company. Employees are also customers, so assessing and improving every level of the employees’ […]

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Training development is a broad term that cover numerous types of employee experiences. In general, they help employees effectively learn specific skills and knowledge that improve their performance in their […]

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Many employers now face major challenges such as finding it more difficult to find skilled and knowledgeable people. A younger workforce with diverse attitudes about work and the growing population […]

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